Cross Country Powersports

Cross Country Power Sports in Metuchen is my favorite motorcycle dealer in the region. I just bought a new Triumph Speed Triple 1200 RR from them, the experience was excellent and couldn’t have been easier. Joe took great care of us from the beginning. The bike was in a different location, Joe arranged to make it available for me to see, gave me a fair deal straight away, and followed up regularly every step of the way. Thanks to everyone at Cross Country, especially Joe, for a great buying experience. I will definitely plan to buy my next bike from Cross Country, and there will be a next. There always is.

Buying process was seamless and stress free. Mike, my salesman, was friendly and took the time to explain payment options and accessories for my new bike. He made me feel like a valued customer and their sales floor had lots of bikes to choose from. All the staff looked happy to be there and Mike, specifically, made sure I was completely satisfied with the options and bike I had selected prior to completing the sale. Would highly recommend this dealer to friends and family.

I recently purchased my third bike from this dealership. Everytime I've had a great experience which made me come back to dealership. This time Maire helped me with my BMW R18. She made my purchase easy, answered all my questions and went above and beyond from what you would expect. She's an excellent salesperson! I highly recommend her if you want an BMW. All the staff is pleasant and accommodating. Also I'd had all my bikes serviced there and no issues. Great dealership!

Regarding the used department and in particular Henry Martinez. He had a great pre-owned HD CVO. I spoke to Henry and he seemed like a stand up guy. I flew 900 miles from Atlanta based on the pricing and Henry himself. He was even better in person. I've owned many motorcycles and done many deals. Henry was as good as they come. This motorcycle was as good as advertised. I rode this bike back from NJ to GA. Not one issue. Easy deal in person. Great bike. Great customer service. As stated, Henry is a true stand up guy. I would 100% buy another bike from this dealership. Customer service was amazing. Do not hesitate to do business with this company. 5 Stars!!!

Cross Country Powersports is the best! Joe was very friendly, professional, and took his time to help me when buying a new bike. Tom over at service is just as great. I'm like a kid in a candy store there, so many bikes to look at and their gear selection is great. I've been to a lot of other dealerships that have not impressed or made me want to visit again but here is a different story, its hard to leave! I highly recommend taking a visit here, I plan on buying more bikes from them in the future.

Lots of inventory, but I was really disappointed. I called to ask if they had the bike I wanted and they said they did. I drove 70 miles to their store and they didn't have it. The said the guy I talked to was new an made a mistake. Then they offered to find me a bike if with a $500 deposit and sell it to me a list price plus their $399 Dealer rip-off aka documentation fee. The next day, the guy texts me and asks me what bike I was interested in again. I would have thought they would have done something to make it worth my while, but they didn't even make an attempt. Update: Next day, the sales guy texted me asking what bike I was interested in, like it never happened. I told him he made me drive 140 miles for nothing and I wasn't coming back. Two days after that, another sales guy calls me and asked me if I found a bike. I told him they greatly inconvenienced me and offered me nothing to make it right. They were going to make me pay list price, plus and outrageous documentation fee of $399. All he said was he understood and wouldn't call me again. I wouldn't spend a dime in this place if there weren't any other options. I'm only giving 1 star because Google thinks everyone should have at least 1 star. If it were up to me, this place would be rated 0 stars